Customers who have had a complaint resolved effectively are more loyal than customers who have never had a complaint. That's the reason for creating service recovery programs....
It’s not just about signage, it’s about strategy! Join host, Sarah Pellegrino, as she speaks with the team at Digital Revenue Systems to learn why adding digital advertising to your health club will generate more revenue from your existing members...
Korey Angelin is the Chief Operating Director of Volofit by Touch Mudder plus he is an author. Kory will be the first to say that it is hard to succeed in any business but specifically the fitness industry and he believes that it is not about what you sell or how you facilitate the process but more about a...
Did someone say Pinterest for fitness marketing? That is exactly what Kate Ahl, from Simple Pin Media, talks about today in our episode. Kate will give you all of the inside information on "how to" use Pinterest as another social media platform to market your business and/or your brand. Once you get comfortable with the platform, all you need is...
The kettlebell. Some of us love it, but many do not know enough about it to have an opinion. Well put plain and simple, kettlebell training is magic....
Sarah is an Enneagram Business and Life Coach who helps her clients and students enhance their visibility, confidence, leadership abilities, and overall quality of life by creating specific strategies that align with their personality, values, and goals to become more life giving and less draining....
Bootcamps are back baby! They are bringing in residual revenue for fitness clubs and helping independent fitness pros to capture an audience. Lori Patterson and Jono Petrohilos know a little bit (well, actually alot) about running successful bootcamp programs. They take this episode to teach our FBP family their tips to success, as well as a few hiccups that they...
In this podcast partner update Chantal Brodrick speaks to Luke Carlson about some of the common challenges fitness owners face when running a gym and solutions that can be found in a franchise business model. ...
Richard takes us into 2022 with Marketing in the Fitness Industry, post pandemic. Richard shares his forecast on what marketing looks like moving forward. In his episode, Richard stresses that NOW more than ever, it's time to focus on your marketing budget. Listen up, as Richard will help you disperse your funds to find the perfect marketing budget for your...
What do you think about when you hear the word “taxes”? Talking to business owners daily, we found that when most hear “tax” they think about preparing and filing their return and making payments to government agencies at year-end. ...
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