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Human Resources

In today's episode, Rachel talks all things legal for going into 2021. As a fitness business owner, are your membership waivers up to date? Now that much of your business is virtual, how do the liability laws change? What about posting pictures and videos of your members onto your social media platforms, so you need consent? Rachel answers all of...

Hiring staff is always a challenging task for any organization, business owner, or operator. Hiring is time consuming and then add in the pressure of finding the perfect candidate and the process can be down right exhausting. Luckily, Barry Herbst joins us today to walk us through the hiring process. In Barry’s interview, will provide tips and insight on how...

Adrian Antigua is the GM and sales manager for Gainesville Health & Fitness, which includes a 75,000-square-foot club with more than 28,000 members. GHF was recently recognized as one of the best small companies in America by Forbes Magazine. After graduating from the University of Florida, he discovered his passion for fitness, the power of company culture and the customer experience....

Scott is more than a corporate lawyer, he is a trusted advisor. Scott guides his clients through the maze of laws affecting commercial transactions with straight talking and thinking outside of the box. He has been recognised as “Australia’s leading lawyer to the fitness industry”. If you want clear advice and exceptional outcomes, Scott is your man....

Ed Delahenty is the Club General Manager of Goodlife Prahran Victoria. He started as a Membership Consultant, progressed to Sales Manager for Fitness First, progressed to Club Manager for Fitness First then Club Manager at FitNFast. Wanted a better understanding of the Fitness side of the business so became a Personal Trainer to further develop skills in the...

Justin Tamsett is the Managing Director of Active Management. He has managed and owned fitness clubs since 1990, and now travels the globe speaking on topics from business skills to work-life balance. During this episode JT talks about: Tips for understanding your customers learning styleBecoming a guest in your clients YOUniverseThe importance of delivering a seamless, comprehensive and personalized service Also in...

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