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Human Resources

Ed Delahenty is the Club General Manager of Goodlife Prahran Victoria. He started as a Membership Consultant, progressed to Sales Manager for Fitness First, progressed to Club Manager for Fitness First then Club Manager at FitNFast. Wanted a better understanding of the Fitness side of the business so became a Personal Trainer to further develop skills in the...

Justin Tamsett is the Managing Director of Active Management. He has managed and owned fitness clubs since 1990, and now travels the globe speaking on topics from business skills to work-life balance. During this episode JT talks about: Tips for understanding your customers learning styleBecoming a guest in your clients YOUniverseThe importance of delivering a seamless, comprehensive and personalized service Also in...

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