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Club Operations

Crystal's unique ideas makes this episode one you can't miss. Who doesn't want to make a lasting impression with their members while working within a limited budget. Crystal and her team at 43 Degrees North know how to connect with their current members and future members by going the extra step and finding ways to introduce them into their fitness...

The Fitness Business Podcast Fanatics share their views on the new direction of the industry, post-covid. They discuss their thoughts and insights on the changes that have taken place, which of these changes they forsee will continue, the new way to market the fitness clubs and boutiques and they shine some insights on how to reignite the fitness industry as...

Named as Canada’s most promising young HR leader, Jomana Elwenni is a strategic HR Executive with progressive experience in demanding, global environments in the Fitness, Retail, and Hospitality worlds. Jomana is currently the Director of Human Resources for Orangetheory Fitness Canada....

In today's episode, Annette gives her professional advice on how to improve a club's ability to connect with the customer and provide a customer experience that's worth talking about. Listen and learn, as Annette teaches us how journey mapping can assist in that connection along with bringing "the customer into your team meetings."...

In this episode Brent talks about being successful in 2021 by pivoting your business and reinventing a new plan. Be a mindful leader and learn to empower and recognize your staff for the attributes that they bring to your team. Also, be transparent and open about your plan moving forward and include your leadership to help spread the message to...

Josh Fox is the founder and CEO of Bottom Line Concepts. He has grown the company over the past decade and is proud to have achieved over 300 Million Dollars in savings and refunds for many different organizations. In the day to day operations, his true strength is building relationships as well as managing employees, vendors and an international sales...

In today's episode, Rachel talks all things legal for going into 2021. As a fitness business owner, are your membership waivers up to date? Now that much of your business is virtual, how do the liability laws change? What about posting pictures and videos of your members onto your social media platforms, so you need consent? Rachel answers all of...

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