04 Aug 115 Fitness Business Intensive Paul Brown on Retention 1 of 4
Known globally as Mr Retention, Paul Brown is the creator of the Face2Face Retention Systems...
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Known globally as Mr Retention, Paul Brown is the creator of the Face2Face Retention Systems...
In 2003 Chris Stevenson opened Stevenson Fitness, a 2,000 square foot gym that specialized in private training. ...
Chris Stevenson: How to connect with members during on boarding, ways to reward members and keep them longer and tips for improving your Net Promoter Score...
Group training is a topic we get lots of questions about and this time we have invited Rick Mayo and Mike Gelfgot along to share their expertise on the subject....
Tema Frank is a best-selling author and has worked in customer experience, marketing, and usability testing for over three decades....
This week we answer all your questions about starting, running and growing group training in a PT studio or fitness club with our special guest Adrian Antigua from Gainesville Health and Fitness, USA. Adrian Antigua is the general manager and sales manager for Gainesville Health and Fitness in Florida, USA, which includes a 75,000 square foot club with over 28,000 members. After graduating from the...
An Coppens is the Chief Game Changer at Gamification Nation Ltd, which offers gamification design services, serious game design and an online gamification support community. Her solutions are designed to encourage winning behaviours and improve business results in the areas of sales, recruitment, learning and productivity. Projects she has worked on included reviewing onboarding of sales staff and their incentivisation, assisting managers with getting ready...
Robbie Kellman Baxter is the author of The Membership Economy. A book that shows you how to radically rethink how your organization can build loyalty, viral growth, and recurring revenue. During this interview, Robbie takes us through her version of the sales acquisition funnel, we talk about displaying membership rates on your website, we delve into Superusers, what they mean to your business and...
Justin Tamsett is the Managing Director of Active Management. He has managed and owned fitness clubs since 1990, and now travels the globe speaking on topics from business skills to work-life balance. This weeks show we chat about how not to handle a customer complaint, What to do to ensure you monitor online activity about your business, plus we look at real life...
Justin Tamsett is the Managing Director of Active Management. He has managed and owned fitness clubs since 1990, and now travels the globe speaking on topics from business skills to work-life balance. During this show, we visit Russia, London, New Zealand and Australia. We chat about some outstanding club branding, fit outs and marketing, plus JT explores the consumer trend...
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