Known globally as Mr Retention for his ground-breaking work in member retention, exercise adherence and membership growth, Paul Brown is the creator of the Face2Face Retention Systems which are the standard operating procedure for several of the world’s most successful and prestigious health club groups with many millions of success stories to date and growing rapidly.

He is an award-winning Keynote Presenter, Consultant, Best Selling Author, successful Health Club Owner, leading business strategist, accomplished athlete and national champion in several sports and an investor in a wide range of business and property interests.

Over the 4 week series we cover the following topics:

• Week 1:  What matters the most when it comes to Retention
• Week 2:  Trends and Traditions
• Week 3:  Retention in optional programs
• week 4:   Measures of success

What you’ll learn

• Which retention tools have lasted the test of time
• Whats missing from our current retention programs
• What we need to do to improve member retention

Episode Timeline

• 01:33    Traditions in the fitness industry
• 03:52    Innovations aimed at improving member retention
• 05:45    Whats missing from our current retention programs?
• 13:15     What do we need to do to improve our member retention?

To chat to our expert guest Paul ‘Mr Retention’ Brown you can email him at paulb@face2faceretention.com

Exclusive Show Sponsor

ABC Financial 

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#FBPFamily Challenge

Post a photo standing in front of your facility, with your business name or your logo in the shot, and upload your pic to Facebook, Instagram or Twitter and hashtag #FBPFamily

I would love to see you, your facility and know where everyone in the #FBPFamily are listening from across the world!