Hank turns up the heat on the customer service and customer experience. By making a few small changes, to your level of customer service, your club can crush the competition! Follow along for Hank's 14 service points and a "how-to" guide on implementing them. Plus, Hank explains the definition behind "Surprise and Delight."...
Dave Keine is the head of product & marketing at Podchaser where he oversees the direction of the platform, focusing on powering podcast discovery. Prior to Podchaser, Dave founded the podcast production company Triangle Content, amassing more than 2 million plays in its first year. ...
In this episode Brent talks about being successful in 2021 by pivoting your business and reinventing a new plan. Be a mindful leader and learn to empower and recognize your staff for the attributes that they bring to your team. Also, be transparent and open about your plan moving forward and include your leadership to help spread the message to...
Want to become a better leader? Listen as Derek Deprey from the Wisconsin Athletic Club describes the concept of self-leadership. Becoming stronger at self-leadership will only make you a better co-worker!...
Sherri McMillan, M.Sc. has been inspiring the world to adopt a fitness lifestyle for 30 years and has received numerous industry awards including 2010 CanFitPro International Fitness Presenter of the Year, 2006 IDEA Fitness Director of the Year, 1998 IDEA Personal Trainer of the Year & 1998 CanFitPro Fitness Presenter of the Year....
Sara Kooperman, CEO of SCW Fitness Education and WATERinMOTION®, is a visionary leader that has transformed the fitness education community....
As the world leader in vibration technology, people of all ages and physical abilities trust Power Plate to bring their bodies into harmony with optimal health and wellness. Along with delivering great performance for individuals and fitness facilities, medical professionals in over 100 countries use Power Plate to help their patients live life to the fullest. ...
Mark has owned Fitness businesses since 2004 and he loves all things fitness and all things business. Sure, he has made plenty of mistakes, but he also has had many successes. He is passionate about continued learning and development....
Joanna Rawbone is a lifelong learner filled with curiosity, the prospect of possibility, and gratitude. She is the founder of Scintillo Ltd., where her trainings and coaching enables people to set themselves free from their limiting beliefs, own their natural talents and optimize possibilities....
People from all around the globe have doubled and tripled their sales income as a direct result of what they’ve learned from Steve Jensen, the Founder of Impact Training Corporation, the National Sales Academy and My Mentor Coach....
