06 Jul Redefining the Rock Star, by Shannon Fable
Group fitness has changed forever, which means it's time to update our definition of the 'rock star' instructor. ...
30 Jun 370 Unique and Thrifty Ideas Any Club Can Implement to Improve Member Experience
Crystal's unique ideas makes this episode one you can't miss. Who doesn't want to make a lasting impression with their members while working within a limited budget. Crystal and her team at 43 Degrees North know how to connect with their current members and future members by going the extra step and finding ways to introduce them into their fitness...
23 Jun 369 Legacy: What the fitness industry can learn from the All Blacks with James Kerr
James Kerr brings the All Blacks, the world's most successful sports team, to the Fitness Business Podcast. Listen and follow along as author James Kerr shares his book: Legacy with our FBP family. He dissects the 15 mantras of the New Zealand National Rugby Team, The All Blacks, and how important each mantra is to the team's success....
18 Jun 368 The Value Proposition for Industry Associations with IHRSA
Join host, Sarah Pellegrino as she discusses the important anchors that make up IHRSA with Brent Darden, their new and improved membership options with Nicole Johnson, and the details about this year’s cannot miss ‘Super Bowl’ of a convention in October with Luke Ablondi! ...
16 Jun 367 The Future of Fitness with Dr Michael Rucker
Discover the fast forward movement of technology in the fitness industry since the start of the pandemic. Dr. Michael Rucker breaks down how the pandemic has pushed along technology in the industry and which technology is here to stay and which ones are possible fads. Don't miss this educational episode to bring technology into your club....
15 Jun Have You Heard? Your Gym Can Receive Thousands From The Employee Retention Credit, By Eric Killian
Have you heard about the latest stimulus from the IRS to help small businesses, known as the Employee Retention Credit? If you haven't yet, buckle up! ...
09 Jun 366 Turning a passion into a fitness career with SARAH LUNA
Sarah's story of how she turned her passion into a full time fitness career is inspiring. Take a listen as Sarah not only encourages the listeners to dive into their passion, but she also talks about the benefits of owning and operating a franchise. Sarah is a true example of women empowerment!...
08 Jun Making Disciplined Decisions as we “re-open” & “re-bound” our Industry, by Bill McBride
As we face the “re-opening” & “re-bounding” of our industry, we have to make some disciplined decisions: What do we create? What do we eliminate? And what do we improve/evolve? ...
04 Jun 365 Thinking Ahead: Enhancing your Member Experience Approach
Posted at 08:00h
in Jason Stowell, Leadership, Marketing, Personal Development, Retention, Sales, Thinking Ahead
Joining us on today’s show we welcome Jeff Tobe. Jeff is one the most dynamic certified professional speakers in the world. He is the author of Coloring Outside the Lines and co-author of the best selling books, The Sales Coach and the Communications Coach. ...
02 Jun 364 In The Trenches with Hank Ebeling: Service That Members Love
Hank turns up the heat on the customer service and customer experience. By making a few small changes, to your level of customer service, your club can crush the competition! Follow along for Hank's 14 service points and a "how-to" guide on implementing them. Plus, Hank explains the definition behind "Surprise and Delight."...
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