27 Sep 520 4 Step Process for Handling Customer Complaints with Hank Ebeling
Hank Ebeling, founder and owner of H4 Training, joins us to discuss his 4-step process for handling customer complaints....
gym owners Tag
20 Sep 519 Mastering the Instagram Algorithm with Joanne Hernon
Unlock the Secrets to Instagram Mastery! Rev up your social media presence on Instagram by making a few simple changes. Joanne Hernon visits the podcast today to help you go from being overwhelmed by content creation to growing your following, increasing your engagement, and picking up your sales....
06 Sep 517 Chad Bryant: 30 Days to Make a New Employee Soar
Learn from the best when it comes to on-boarding new hires. Setting up a new employee for success versus failure contributes to your workplace culture and employee retention. In today's episode, Chad will reveal how to make your new employees soar like an eagle and contribute to the longevity of their employment....
30 Aug 516 Will Guidara: Unreasonable Hospitality in the Fitness Industry
Hospitality isn't just for restaurants. Find out how you can apply the principles of unreasonable hospitality to your fitness business....
23 Aug 514 Brick by Brick: Steps to a Successful Fitness Business with Landon Burningham
Landon Burningham, a multi-fitness club owner, talks about the importance of mastering the fundamentals of business....
19 Jul 508 Holding Your Team Accountable with Steph Tuss
Accountability is an important component in making teams productive, but many leaders fail to hold their teams accountable. Steph Tuss recommends that your team members respond when they feel a part of something meaningful and when they can see your vision. Today's episode has some interesting thoughts about correlating culture with accountability....
12 Jul 507 The Latest Design Trends for Gyms with Rudy Fabiano
More dedicated space for recovery, member entrance and lobby areas are just a few of the top trends in club renovations. This episode is like a free design consultation from one of the top club designers in the industry....
28 Jun 505 The Future of Fitness Is In Exercise Modification
Fitness modification certainly is a trend in the industry worth talking about. This forward thinking approach is helping personal trainers and fitness clubs bring in additional cash flow as well as loyal new members. Everyone, everybody wants to feel included and if you offer this programing your community culture will hit all time hight. Listen along as Natalie Carey will...
21 Jun 504 John Briggs: Avoiding Burnout in the Workplace
Learn how to prevent workplace burnout by creating a healthy environment, not only for your employees, but for yourself as well. Listen along as our industry expert gives advice on how to get energized while increasing productivity....
14 Jun 503 Thinking Ahead: Moving the Fitness Industry ahead through Education and Advocacy
Jason and his guest discuss how owners and operators can support the work IHRSA is doing through education and advocacy, as well as how we can continue to build relationships with the medical wellness world. ...
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