Medallia Tag

Helen Durkin is the Executive Vice President Public Policy for IHRSA. Helen joined IHRSA in 1989, developing the health club industry's first government relations and legal service programs. She is a committed advocate of physical activity and public policies that advance wellness. Having worked with health clubs to promote healthy lifestyles, protect clubs from harmful laws and laws and...

Blair is Former VP of Strategic Initiatives for Medallia, the world's leading operational customer experience management (OCEM) technology, subject matter expert on operationalizing voice of customer systems, and club owner for over 34 years. He is President of Club Works, Medallia’s Partner for Operational Customer Experience Management in the fitness industry. ClubWorks serves more over 500 clubs including Equinox, US...

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