233 Data Privacy, Biometrics and Website Accessibility Updates for Club Operators with Helen Durkin from IHRSA - The Fitness Business Podcast

Welcome to The Fitness Business Podcast!

May 15, 2019 By Chantal Brodrick Leave a Comment

The issue of privacy around the use of data has become increasingly prevalent over the past 12 months. We had the introduction of the GDPR in 2018 and more and more often we are seeing clubs and studios invest in new technology, including the use of biometrics. For these reasons and more, it’s essential that club operators have a good understanding of the privacy guidelines that affect the collection and use of customer data and information.

What you’ll learn

What is the GDPR?
How do GDPR rules affect gym owners in 2019?
What are biometrics and how do they affect our business?
Website accessibility for people with disabilities

Episode Timeline

00:29 Thank you to our podcast partner Precor
01:03 What’s coming up on this weeks show
01:19 Introducing Helen Durkin from IHRSA
03:01 Thank you to our podcast partner Precor
03:50 What is the GDPR
06:31 How do GDPR rules affect gym owners in 2019
09:50 Is there anything else we need to know about privacy rules?
12:06 What are biometrics and how do they affect our business
20:36 Best practice around data usage
23:13 Message from Medallia MXM
23:48 Website accessibility for people with disabilities
29:50 Guidelines for website accessibility
31:30 Final message from Helen Durkin
32:38 Thank you to our podcast partner Tribe Team Training
33:13 Precor Quick Fire Five with Robert Barnes
36:39 Thank you to our podcast partner Active Management

Precor Quick Fire Five Guest, Robert Barnes

Resources our experts shared in the show

Helen Durkin: Website | Twitter | Facebook

As discussed with Helen Durkin:

App Recommended by Robert Barnes: Align Today App

Book Recommended by Robert Barnes: Own The Day, Own Your Life

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