Listen to your favourite host

 

 

 

 

 

NEVER MISS AN EPISODE

 

 

SUBSCRIBE TO SHOW NOTES

  • This field is for validation purposes and should be left unchanged.

143 Blair McHaney Redefines Innovation In Your Fitness Business

143 Blair McHaney Redefines Innovation In Your Fitness Business

 

Blair is Former VP of Strategic Initiatives for Medallia, the world’s leading operational customer experience management (OCEM) technology, subject matter expert on operationalizing voice of customer systems, and club owner for over 34 years. He is President of Club Works, Medallia’s Partner for Operational Customer Experience Management in the fitness industry. ClubWorks serves more over 500 clubs including Equinox, US Fitness Group, Fitness Connection, Gainesville Health and Fitness, The Houstonian and hundreds more high-end as well as low cost providers.

During this weeks show we discuss:

  • Opportunities to innovate within our business
  • Steps to identify if your business aligns with your values and purpose

What you’ll learn

  • Opportunities to innovate within our business
  • Steps to identify if your business aligns with your values and purpose
  • How we can collect data from our customers

Resources shared in the show

MX Metrics

blair@medallia.com

http://www.vegafactor.com/# home-intro

Show Sponsors

MYZONE

Team Rockstar Fit

#FBPFamily MeetUp

IHRSA 2018



DID YOU LOVE TODAY'S EPISODE? PLEASE LEAVE A REVIEW