This weeks show features Justin Tamsett from Active Management. He talks about creating a customer experience, status within our businesses and the importance of personalisation for our members. JT also gives us a 3 step action plan for getting started with rewarding status within your business. Top Tips From The Show We need to consider what we want our prospects to experience...
Todays show is The Best Of The Boys! It brings together the best bits of advice, information and entertainment from some of our amazing guests on the show over the past few months. Show 22 – JT from Active Management tells us what we need to know about our customers and creating your Avatar Mike Michalowicz from Show 24 tells us about...
Todays show brings together the best bits of advice, information and entertainment from some of the AMAZING Women in Fitness that we have had as guests on the show over the past few months. Show 21 – Robbie Kellman Baxter, the author of The Membership Economy talks about why the first 30 days is so critical in building behaviours. Show 27 -...
Justin Tamsett is the Managing Director of Active Management. He has managed and owned fitness clubs since 1990, and now travels the globe speaking on topics from business skills to work-life balance. During this show JT updates us on some recent gym visits, customer experiences he has had and some great books he has read! Also during this weeks show we...
Will Phillips is the founder and CEO of REX Roundtables. Over the past 45 years Will Phillips has consulted with about 800 organizations in 34 industries; he is an avid reader of management/business books; magazines and specialized journals; and as you will hear in todays interview, Will has a knack for extracting significant information and observations and translating and applying...
Jim Worthington is the President and Owner of Newtown Athletic Club and Horsham Athletic Club. He has been in the fitness industry since 1978 and worked in all aspects of club management including sales, marketing, operations, programming and general management. Jim has overseen the growth and development of the Newtown Athletic Club from a 15,000 square foot racquet club on...
Michelle Segar is a motivation scientist and author of "No Sweat! How the Simple Science of Motivation Can Bring You a Lifetime of Fitness". She is Director of the Sport, Health, and Activity Research and Policy Center at the University of Michigan, and Chair of the U.S. National Physical Activity Plan’s Communications Committee. No Sweat was chosen as the #1 book...
Jodi Rumack is the President & CEO Personal Training Mentors, she is a guru when it comes to the power of people in your business. During her career, Jodi has been a trainer, club opening specialist, service manager and a senior manager for personal training. She spent 9 years opening clubs, from 10,000-150,000 square feet, as well as managing her own...
Molly Kemmer is the Regional Director of EXOS MediFit and the Chairperson of IHRSA. Molly has a wealth of experience in the fitness industry and has spent the past three and a half years working with EXOS Medifit, a business that provides fitness center management, design, innovation, and performance solutions. They work with clients including leading corporations, academic institutions, health...
Tim Keightley is an experienced visionary, leader and has been the driving force behind some of the most successful health and fitness brands in the world. He has a track record that includes creating the largest personal training business in Europe and elevating some of the most successful in the US to new levels. Tim is also a highly sought...
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