26 Aug 066 Tema Frank – The Human Connection In Customer Service
Tema Frank is a best-selling author and has worked in customer experience, marketing, and usability testing for over three decades....
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24 Jun 057 Bill McBride – Creation Vs Evolution – What’s Right For Your Fitness Business?
Bill is a health club industry veteran with over 25 years of experience leading and managing all aspects of commercial health clubs, medical fitness centers, residential, community, multi-tenant and corporate fitness sites. He co-founded Active Sports Clubs and Active Wellness, LLC and owns a health club consultancy - BMC3. Bill has served as Chairman of the International Health, Racquet & Sportsclub...
25 Mar 044 Lexie Griffiths – How To Put The SIZZLE Into Your Fitness Business
Lexie Griffiths staged her first show at the age of six and is still rocking congresses throughout the world with her blend of entertainment and know-how. As an International speaker, coach, author and leader she has been working in the industry for over 40 years and is still loving every minute! Last year she coached leaders and their teams in over 10 countries....
24 Dec 032 Jodi Rumack – Discover The Power Of People In Your Fitness Business
Jodi Rumack is the President & CEO Personal Training Mentors, she is a guru when it comes to the power of people in your business. During her career, Jodi has been a trainer, club opening specialist, service manager and a senior manager for personal training. She spent 9 years opening clubs, from 10,000-150,000 square feet, as well as managing her own...
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