In this show, we interview The Retention Guru, Dr Paul Bedford. With over 20 years experience working in the fitness industry, Paul is one of the global fitness industry’s leading authorities on retention, attrition and member experience management. During our chat we ask him about the most surprising revelation he has come across when it comes to retaining members, and has...
In this weeks show we hear from Justin Tamsett, Brent Darden, Nardia Norman and Sharon Tousley. Brent Darden is the President of Brent Darden Consulting, a Chair of REX Roundtables and the former Chairman of IHRSA. He is an exceptional leader and has a wealth of experience in the fitness industry, having been the former owner of Telos Fitness Centre, a...
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