25 Sep 255 Creating a VIP Customer Experience
Matthew Walrath is the founder of Beyond Macros. Matthew teaches fitness industry professionals how to create remarkable client experiences that get results, increase retention, and generate referrals while decreasing admin and marketing tasks.
He founded the online nutrition coaching company, Beyond Macros, in 2016 after being on a consistent waitlist as a nutrition coach for over a year.
He’s since helped 40 nutrition coaches (and counting) bring their services online.
What you’ll learn
- The best way to match a VIP experience with your member needs.
- How to pitch the package to new and existing clients
- 3 ways to ask your members for referrals.
Resources Our Experts Shared in the Show
Matthew Walrath: Website | Instagram | Facebook
Mentioned by Greta Wagner:
Book: A Short History of Nearly Everything
Precor Quick Fire Five, Greta Wagner
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