17 Jun 293 How to build member relationships for long-term success with Robbie Kellman Baxter
Robbie Kellman Baxter is a bestselling author, speaker, and consultant with more than twenty years of experience providing strategic business advice to major organizations including Netflix, Consumer Reports and LinkedIn, as well as leaders in industries including Software-as-a-Service, Media, Retail, Consumer Products, Healthcare, Financial Services and Hardware.
In the past ten years, her company Peninsula Strategies has advised over 100 organizations on subscription and growth strategy. Robbie has been featured in the Wall Street Journal and CNN and she has been interviewed on over 50 podcasts (including this one back in 2017!)
Your Podcast Snapshot
- What’s changed in membership business models over the past 5 years
- The effect that subscription model business (like Peloton and Mirror) have on a traditional membership business
- How a membership business stays relevant into the future
Contact Today’s Guest
Quick Fire Five Guest
Simon Flint, CEO of Evolution Wellness
Book commendation from Simon
This Week’s REWIND Show
256 How to Plan The Ultimate Gym Member Journey