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230 Elias Scarr – Essential Actions for Onboarding New Members

230 Elias Scarr – Essential Actions for Onboarding New Members

Elias Scarr is the Membership Director for Results Fitness and the sales and communication coach for Results Fitness University, which is a consulting group for gyms world wide.

Elias has over 20 years of sales experience in the service industry and has presented for many organizations including IHRSA the NSCA and Perform Better.

What you’ll learn

  • Essential steps of a customer journey in the first 30 days
  • New member gifts, gestures and actions that make an impact
  • Universal language that connects your team to your members
  • Communication in the 30-90 Day growth period
  • Two things you must AVOID doing during the onboarding period
  • 3 ways a club can ensure a new member has an unforgettable fitness journey

 

Precor Quick Fire Five Guest, Gemma Anderson

Gemma Anderson

Resources our experts shared in the show

Elias Scarr: Website | Instagram

Dual Transformation recommended by Gemma Anderson

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