Mystery shopping gives your business the advantage of discreet and professional self-appraisal for all your sales processes. Your Tailored Mystery Shopper program arms you with the knowledge to make informed training and staffing decisions.
If you want to identify strengths and weaknesses of your customer service standards, sales processes and more, your mystery shopper will tell you the truth.
If you are concerned about how your staff address your enquiries we can create specific strategies to test your company’s overall standing.
We can perform comparisons to your nearest competitors or even gauge your performance against our industry averages.
Express Mystery Shopper Program: 499
- 30 minute consultation with Stacey to tailor the enquiries for you to gain maximum benefit;
- 6 mystery calls at times you would like or random;
- 1 web enquiry form;
- 1 walk in visit;
- Written reports emailed to you summarising each sales touch point with your business;